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Polices

Privacy Policy

Go Luggage is committed to maintaining your confidence and trust. We respect your privacy and are committed to protecting the personal information you provide online. We’ve provided this notice to explain how we collect and use and your personal information. If you have any questions regarding this policy, you may direct them to info@goluggage.com.

What information do we collect? How do we use it?
We use your personal information solely to help us service your account, to improve our services to you, to provide you with the products you have requested, and to inform you about additional products or services that may be of interest to you. We use the information you provide about yourself when placing an order only to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We use return e-mail addresses to answer the e-mail we receive.

Will Go luggage disclose the information it collects to outside parties?
Go Luggage will never sell, trade, or rent your personal information to others.

How does Go luggage use cookies?
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide tailored information from our web site and store items in your shopping cart between visits. Most Web browsers automatically accept cookies. However, you can change the settings in your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

A special note concerning children’s privacy.
The safety of children is obviously very important to us. Children should always ask a parent or guardian for permission before sending personal information to anyone online. Go luggage does not knowingly collect or maintain information at our website from those who are under 18.

Is there anything else I should know?
Please keep in mind that whenever you voluntarily disclose personal information online – on message boards, through e-mail, or in chat areas – that information can be collected and used by others. In addition, the privacy policies of other websites will vary, while many will have no stated privacy policy.

In short, if you provide personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. It is ultimately your responsibility to maintain the secrecy of your personal information to the extent you feel comfortable. We encourage you to be careful and to ask questions before you disclose your personal information to others.

Your Consent
By using our Web site, you consent to the collection and use of this information by Go Luggage. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Security Policy

How does Go Luggage protect customer information?
When you place an order or access your account information, our servers use Secure Sockets Layers (SSL). SSL encrypts, or scrambles, your information while in transit to us, and it can only be decrypted, or unscrambled, by an authorized computer. Furthermore, all the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

  • If you choose to pay using a credit card, Go Luggage or any of its employees do not store or have any type of access to credit card information.
  • Credit card details are encrypted and securely stored by a third party company, Authorize.net. Authorize.Net and its parent company, CyberSource, validate security measures against applicable sections of numerous federal and state laws – HIPAA, GLBA, California Seate Bill 1386 (SB1386), and many others.
  • You may find a copy of Authorize.net security policy in the following link: http://www.authorize.net/solutions/merchantsolutions/merchantservices/security/

How to Contact Us
Should you have other questions or concerns about these policies, please send us an e-mail to info@goluggage.com.

Pricing & Discount Policies

Items in your Shopping Cart will always reflect the most recent prices displayed on the items’ product detail page, the daily promotion and any coupon code you entered. Please note this price may differ from the prices shown for the items when you first placed them in your Shopping Cart. Placing an item in your Shopping Cart does not necessarily reserve the price shown at that time; most Go Luggage discount offers are for a limited time only, and have stated expiration dates. Accordingly, it is possible that an item’s price may change between the time you place it in your Shopping Cart and the time you complete your Checkout. In addition, prices are subject to availability of the product at the time of ordering.

 While Go Luggage strives to provide accurate pricing information, pricing or typographical errors may occur. Go Luggage cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, Go Luggage shall have the right, at Go Luggage sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Go Luggage may, at Go Luggage sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by Go Luggage.com. Go Luggage regrets that we cannot be responsible for pricing errors made on third-party or affiliated web sites, or prices quoted incorrectly in print publications which are not directly affiliated with Go Luggage.

 At Go Luggage, Free Shipping, Percent Savings and Dollar Savings are all considered to be promotional offers. Coupons and discounts apply only to available inventory and your next purchase. We’re sorry, but we do not offer rain checks. Coupons and discounts may not be combined with other coupons or discounts. Coupons and discounts may not be applied to the purchase of E-Gift Cards or to Go Luggage corporate sales orders. We’re sorry, but some discounts are not applicable to certain brands or collections. 

 To be sure you get the best deal, we provide a 110% Low-Price Guarantee. If you find a product for less from an authorized website, contact us before making the purchase and we’ll give you 110% of the difference. It’s that simple! Competitor’s shipping charges, if any, will be included. Offer valid on Internet advertised prices only. Items must be in stock on our site as well as our competitor’s, and the item must be exactly the same including its color. Price guarantee not valid on auction sites, shopping comparison sites, international websites, discounters, Amazon.com, Ebay,com, Walmart.com or for items that are improperly priced against manufacturers pricing and discount guidelines. Price guarantee does not apply to orders that have already been placed.

 At Go Luggage, Free Shipping, Percent Savings and Dollar Savings are all considered to be promotional offers. Coupons and discounts apply only to available inventory and your next purchase. We’re sorry, but we do not offer rain checks. Coupons and discounts may not be combined with other coupons or discounts. Coupons and discounts may not be applied to the purchase of E-Gift Cards or to Go Luggage corporate sales orders. 

 We’re sorry, but some discounts are not applicable to certain brands or collections. 

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